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Frequently Asked Questions

• How much will it cost?

The cost of transporting an automobile is determined by several factors: the distance involved, the type of vehicle (for example, SUVs are bigger and heavier so they cost more to transport), and whether or not the vehicle is in running condition. If you would like an exact quote for transporting your vehicle, please provide all the details using our contact page or call us at 1-(800) 800-1001.

• How long will it take to transport my car?

The average transport time from coast to coast is 7 to 13 days or less. However, weather, traffic, and other uncontrollable circumstances can delay delivery. During the transport of your vehicle The Car Carrier can provide you with delivery scheduling information.

• When should I schedule a pick up?

You should call us at least one week before you move so that we can reserve space for your vehicle and complete the necessary paperwork.

• Where will you pick up my car?

The Car Carrier will schedule door-to-door service, but frequently the transporter is unable to negotiate a 75-foot truck through a residential neighborhood. In such a case the driver may ask you to meet him at a nearby shopping center or garage. This scenario may also apply to your destination.

• What do I need to do to prepare my auto for transport?

Your car should be in good operating condition. It should start, run, drive, and stop normally. Inoperable vehicles are more difficult to transport and will cost more.

• May I pack personal items in my vehicle?

No. The vehicle must be empty.

• What if no one is there at the time of delivery?

If no one is available to receive your vehicle, it will be kept safe in a storage facility. You will have to pick it up there. There will be an additional charge imposed by the local facility for storing your vehicle.

• What kind of payment do you accept?

The Car Carrier accepts cashier's checks, official checks, and United States Postal Service money orders.

• Why is The Car Carrier better than their competitors?

The Car Carrier transporters all have excellent records of on-time performance. Should damage to your vehicle occur, we will walk you through an easy claim process.

• Are you a broker?

Yes. The Car Carrier is one of the largest auto transport brokers in the United States. If you have any questions while your vehicle is in transit you may call us for the information. We can normally update you the same day.

• How do I decide which auto transport company to use?

The decision is yours. The best way to make an informed choice about which auto transport company to use is to ask questions. Here are some things to consider when making a decision about automobile transportation.

• How long has the company been in business?

The Car Carrier has been in business since 1989.

• Does the company require a deposit in advance of your car being transported?

The Car Carrier does not.

• How did you hear about the company?

The Car Carrier is recommended by most companies in the moving and storage industry throughout the United States. This is because of the high-quality service The Car Carrier has been providing for many years.

If you have any other questions, please call us.